Privacy Policy

ScandVolt believes that personal privacy is very important. In our privacy policy, we explain how we use and process the personal data collected. Our policy applies to all types of personal data and data that we collect - regardless of whether it happens online or offline through the various channels that we use in our communication. This could be, for example, when a request is made via a personal meeting, at a trade fair, telephone, e-mail or other events. If you have questions about this, please contact info@scandvolt.se.

Collection and use of information

We collect information from you when you visit our website and when you leave the site. The information collected includes your IP address and possibly your company name if you visit the site via a company's IP address. On our website, we use Google Analytics, which collects information in order to optimize our website and to be able to offer our visitors accurate information. We also automatically receive and save information from your computer and browser (such as IP address and the type of browser you surf with.) Information that we receive from you as a customer when your company enters into a partnership with us is name and address information , addresses for invoice and delivery, telephone numbers, e-mail addresses and possibly your position in the company. Also payment information such as invoice information and BG number.

Other information collected

When you contact us, we may collect information about the following:

• Personal and contact information: name, billing and delivery address, e-mail address, telephone number and position in the company.
• Information about products/services – details regarding the products you have purchased or shown interest in.
• Financial information – any credit, debt or negative payment history.
• Historical information – previous purchases, payment and credit history.
• Device Information – IP address, browser information, operating system, platform.
• Geographic information – your geographical location (when you visit our website – country, city).

The information we collect and the information you provide to us is necessary to enter into a contractual relationship with us. Other information is necessary for other purposes described below.

Use of information

The information we collect from you is used to:

• Improve our website and adapt it according to the visitors.
• Complete and improve our customer service and your need for service.
• Inform about news in the form of sending newsletters (with the option to unregister/opt-out).

The main purpose of collecting other information is to be able to provide, perform and improve our services based on the following grounds:

• To confirm your identity and verify your personal and contact details
• To fulfill our obligations to our customers and suppliers, as well as to provide our customers and other stakeholders with information, products and services.
• To ensure content is effectively presented to you and your device.
• To perform risk analysis, fraud prevention and risk management.
• To comply with applicable legislation such as the Anti-Money Laundering Act and accounting laws.

Security and Privacy, Third Party Information and Disclosure of Information

In order to fulfill our commitment to you as a customer, we may share information with third parties such as suppliers or subcontractors, such as name, delivery address, etc. We take all reasonable technical, legal and organizational measures to ensure that the data is handled securely to third parties. We do not sell, trade or otherwise transfer any personally identifiable information to outside parties other than those mentioned above. This does not include trusted third parties who help us operate our website or business with the requirement that these parties agree to keep the information confidential. We believe it is necessary to share information in order to investigate, prevent, or take action against illegal activities, suspected fraud, situations that pose a potential risk to a person's physical safety, violations of our Terms of Service, or other times when required by law.

How long do we save the data?

We save the data for as long as is necessary to fulfill the purpose for which the data was collected. Data is also saved for as long as it is necessary for us to be able to fulfill our commitments and as long as it is required according to statutory storage times, especially with regard to accounting requirements.

Information protection

We take a number of different security measures to protect your personal information. The computers/servers used to store personally identifiable information are stored in a secure environment. All data is processed within the EU/EEA.

Cookies

On our website we use cookies. These improve access to our website and identify repeat visitors. In addition, our cookies improve the user experience by tracking and targeting the user's interests. Our use of cookies is never linked to personally identifiable information on our website.

If you want to cancel your subscription

We use your e-mail address and/or phone number that we have on file to send you information and updates regarding your order, newsletters, related product information, etc. If you no longer wish to receive those types of messages, you will find information on how to unsubscribe the subscription at the end of each newsletter/email.

Information request and rights

If you want to know what personal data we have stored on you, it is fine to send us a request. You have the right to access your data and to verify the information we have stored about you. You also have the right to have your information corrected if there are any inaccuracies. You have the right to be deleted from our records if the data is no longer necessary for the purpose for which it was collected. However, there may be legal obligations that mean we cannot delete the data directly, e.g. due to accounting and tax legislation. Should this be the case, the data is blocked from being used for purposes other than fulfilling such legal obligations.

Consent

You agree to our privacy policy by using our website and when you become a customer with us or send an inquiry.

— Policy updated 12/31/2023 —